Is Prime Video down right now?

Prime Video is Amazon's film and TV streaming service. We check primevideo.com every 2 minutes.

Prime Video is up

It's just you. primevideo.com is responding normally from our server.

  • HTTP 302
  • Response 210 ms
  • Checked 2 min ago

Prime Video status history

Our last 30 checks of primevideo.com. Each bar is one check, oldest on the left.

Uptime
79.3%
Average response
152 ms
Slow or down
6 of 29 checks

Prime Video not working for you?

If we show Prime Video as up but it won't load for you, try these steps:

  1. Lower the playback quality, or pause for a minute so the video can buffer.
  2. Close other apps and devices that are using your bandwidth.
  3. Sign out and back in. If the app fails, try the website, or the other way round.
  4. On a smart TV or streaming stick, restart the device and check for app updates.

More fixes: DNS, router, VPN and more

Official Prime Video status

We don't know of an official public status page for Prime Video. During big outages, Prime Video's official social media accounts usually post updates.

Prime Video outage FAQ

Is Prime Video down right now?

No. Prime Video is up and responding normally as of our last check (2 min ago). If it isn't working for you, the problem is probably on your side, so try the fixes on this page.

Why is Prime Video not working for me?

If Prime Video is up for us but not for you, the cause is usually local: an outdated browser cache, a DNS problem, your internet connection, a VPN or ad blocker, or an out-of-date app. Work through the steps under "Prime Video not working for you?" above.

How do you check if Prime Video is down?

Our server requests https://www.primevideo.com/ every 2 minutes from outside your network. If Prime Video answers at all, even with a redirect or a sign-in page, we count it as up. Timeouts, refused connections, DNS failures and 5xx server errors count as down. Press "Check now" to run a live test at any time.

Does Prime Video have an official status page?

We don't know of an official public status page for Prime Video. During big outages, Prime Video's official social media accounts usually post updates.